Electronic exchange of clinical information allows doctors, nurses, pharmacists, other health care providers, and patients to access and securely share a patient’s vital medical information electronically—improving the speed, quality, safety, coordination, and cost of patient care.

Healthcare providers who participate in CIHIE no longer have to wait for patient files to be sent between offices. Instead, records can be electronically queried in real-time so that information can be acted upon immediately.

Benefits vary depending on the specific healthcare setting, but include:

  • Create more effective cross-organizational care teams, supporting models such as medical home and accountable care organizations;
  • Identify life-threatening drug reactions that are not documented in their own medical records;
  • Avoid costly duplicate and unnecessary testing which can be declined for payment by payers;
  • Improve quality metrics by contributing information about services that have already been performed elsewhere;
  • More effectively administer medications by providing types and dosage history for patients from other providers;
  • Identify when patients have already received advice, treatment and/or medication from other local hospitals;
  • Fill in "memory gaps" when patients are unable to specifically identify medications or procedures that have been provided other places;
  • Avoid delays in emergency room service by giving instant access to recent diagnoses, lab results or procedures;
  • Maximize billing by giving more complete information about the patient's diagnostic situation;
  • Eliminate faxing of records between offices, streamlining referral and follow-up processes;
  • More smoothly transition patients back to receiving care from primary care providers, specialists or long term care facilities;
  • Improve patient satisfaction by minimizing time taken off work, costly duplicate testing and more accurate diagnoses and interventions;
  • Meet meaningful use requirements to achieve Medicaid and Medicare incentives or avoid penalties.